Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

Returns are only accepted for items that are damaged or misprinted. All our items are print on demand, so it is important that you check with the size charts provided as well as read the disclaimers (I.E. our hoodies tend to run a size small, so order a size up) before placing an order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Should an item be returned that is not damaged or misprinted, shipping for said returnd (other than damaged or misprinted items) is at the buyers expense and items are subject to a 50% restocking fee.

To start a return, you can contact us at thecrew@forevergameday.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thecrew@forevergameday.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thecrew@forevergameday.com.